October 29th Km 3500 2nd Test

Nucor Steel-
How ncor Steel stimulate their knowledge creation, how do they make themselves so knowledgable and so innvoative. They integrate what they learn into what they already do. Stock is like a battery, it holds alot of energy and electricity and unless you create a flow of electricity, it is worthless. The stock of knowledge must flow and you have to figure out how to make it flow. Knowledge must be distributed to the right people. How does Nucor steel mobilize and utilize their resources to encourage knowledge use and knowledge sharing.

Expert Systems-
Look at wikipedia, Expert Systems. American express is an example of expert systems to produce business benefit. Other than this article, how can expert systems be used in the real world. An expert system is a problem solving system to present managers and senior expert knowledge so that a less experienced problem solver can make decisions, decision support tool. The entire organization benefits. Example is Partners Healthcare. Reduce number of unneccessary lab test, beds, negative drug effects that could affect patients. A human life is at stake. Expert systems should be available online. Expert systems is a god decision aid for the people who created the knowledge, the senior experts. This way the senior expert can spend his time on more important things while the junior expert works with the expert system that has the knowledge. Expert systems helps benefit users (people who need help, people who help people, senior expert can use expert system as an intelligent agent.), can organizations. Expert systems, if used too much can be bad. For example, the internet. The internet is used to communicate. Pornography on the internet is bad and is the number one selling business online. The expert systems can not capture all of the knowledge of the expert. The system relies on the knowledge based information it is able to get from the expert. All of the expert's knowledge can't be trsnslated into the expert system. Expert system is not as creative as human beings. Sometimes, two or more experts do not agree with each other and this makes this difficult for the expert system knowledge translation.

Web 2.0
Huge area. Read bloggin book, first 8 chapters. Read about ow microsoft changed its public image through blogging. Read how businesses use blogging as a cool advertising/marketing/communicating tool. Blog can be used by small companies to market their services to be used by individual consultants to publicize their expertise. They work because of the users participation and responsive comments. This is a very convenient way for the users to get involved in the content creation. Must be easy, convenient and affordable. This creates something called collective intelligence. Read Web 2.0 article, the Web as a Platform. O'reilly-Wikipedia is a good example of collective intelligence. So is google, the search engine craws through users contents to provide user with information. Look at www.innocentive.com it is in the book too. Functions as tool to match a company and their problem with the solution. If you are a professional and you have a good idea to solve one of the problems listed, if the idea is accepted, you get $5,000. It is called open innovation. This is another example of collective intelligence because it reaches out for knowledge from experts all over the world.